I offer FREE SHIPPING within Canada.
I use Canada Post to ship orders. Shipping times will of course vary, depending on the destination of the package. I will usually send packages out via Expedited parcel which will take approximately up to 13 days, sometimes longer to very remote locations.
You can also choose to ship via Xpresspost for an extra fee, where it is guaranteed to arrive 2-4 business days in southern Canada and within 7 business days for remote locations.
I always give my customers a tracking number to track their orders.
Due to low stock levels and the nature of my handmade and made to order products, I do not accept returns or exchanges. However, that may change once my business gets going and my inventory increases.
I try my best to send out quality products and I package them with great care, especially to the arctic.